/* style.css — Tema "Kahoba" + clases funcionales del dashboard.
   Base: Bootstrap 5. Aquí solo overrides y componentes propios. */

:root {
  --color-primario: #0891b2;
  --color-primario-hover: #0e7490;
  --color-primario-claro: #cffafe;
  --color-secundario: #fbbf24;
  --color-fondo: #fef9f3;
  --color-card: #ffffff;
  --color-zebra: #f0fdfa;
  --color-borde: #e5e7eb;
  --color-texto: #1e293b;
  --color-texto-suave: #64748b;
  --color-exito: #10b981;
  --color-error: #ef4444;
  --color-warning: #f59e0b;
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 6px rgba(0, 0, 0, 0.08);
  --shadow-lg: 0 10px 15px rgba(0, 0, 0, 0.10);
  --radius: 8px;
}

body {
  font-family: 'Outfit', system-ui, -apple-system, sans-serif;
  background-color: var(--color-fondo);
  color: var(--color-texto);
  font-weight: 400;
}

/* ===== Botones ===== */
.btn-primary {
  background-color: var(--color-primario);
  border-color: var(--color-primario);
  font-weight: 500;
}
.btn-primary:hover,
.btn-primary:focus {
  background-color: var(--color-primario-hover);
  border-color: var(--color-primario-hover);
}

/* ===== Tablas (zebra + hover) =====
   Hacemos las celdas transparentes para que el color de la fila se vea
   (Bootstrap pinta el fondo de cada celda con --bs-table-bg). */
.table {
  --bs-table-bg: transparent;
}
.table tbody tr:nth-child(odd) {
  background-color: var(--color-card);
}
.table tbody tr:nth-child(even) {
  background-color: var(--color-zebra);
}
.table tbody tr:hover {
  background-color: var(--color-primario-claro);
  transition: background-color 0.15s ease;
}
.table thead th {
  background-color: var(--color-primario);
  color: white;
  font-weight: 500;
  border: none;
  padding: 0.9rem;
  text-transform: uppercase;
  font-size: 0.75rem;
  letter-spacing: 0.05em;
}

/* ===== Cards ===== */
.card {
  border: 1px solid var(--color-borde);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  background-color: var(--color-card);
}

/* ===== Navbar ===== */
.navbar {
  background-color: var(--color-primario) !important;
  box-shadow: var(--shadow-md);
}
.navbar-brand {
  font-weight: 700;
  letter-spacing: -0.02em;
}

/* ===== Badges ===== */
.badge {
  font-weight: 500;
  padding: 0.4em 0.7em;
  border-radius: 6px;
}
.badge-abierto {
  background-color: var(--color-secundario);
  color: #422006;
}
.badge-proceso-mio {
  background-color: var(--color-exito);
  color: white;
}
.badge-proceso-otro {
  background-color: var(--color-texto-suave);
  color: white;
}
.badge-cerrado {
  background-color: #94a3b8;
  color: white;
}
.badge-admin {
  background-color: var(--color-primario);
  color: white;
}
.badge-asesor {
  background-color: var(--color-texto-suave);
  color: white;
}

/* ===== Indicador online (tabla de asesores) ===== */
.indicador-online {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: var(--color-exito);
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.2);
}
.indicador-offline {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: #94a3b8;
}

/* ===== Inputs ===== */
.form-control:focus,
.form-select:focus {
  border-color: var(--color-primario);
  box-shadow: 0 0 0 0.2rem rgba(8, 145, 178, 0.15);
}

/* ===== Login ===== */
.login-container {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(135deg, var(--color-fondo) 0%, var(--color-primario-claro) 100%);
  padding: 20px;
}
.login-card {
  max-width: 420px;
  width: 90%;
  padding: 2.5rem;
  background: white;
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
}
.login-brand {
  text-align: center;
  margin-bottom: 2rem;
}
.login-brand h1 {
  color: var(--color-primario);
  font-weight: 700;
  font-size: 2rem;
  letter-spacing: -0.02em;
}
.login-brand p {
  color: var(--color-texto-suave);
  margin-top: 0.25rem;
}

/* ===== Animación de aparición ===== */
.fade-in {
  animation: fadeIn 0.3s ease-in;
}
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(5px); }
  to   { opacity: 1; transform: translateY(0); }
}

/* =====================================================================
   CLASES FUNCIONALES (toggle, chat, lista) — re-tematizadas a la paleta.
   No se pueden quitar: el JS (common.js, dashboard.js, ticket-detalle.js)
   depende de ellas.
   ===================================================================== */

/* --- Indicador de estado del asesor en el navbar (toggle) --- */
.estado-indicador {
  display: inline-block;
  width: 11px;
  height: 11px;
  border-radius: 50%;
  margin-right: 6px;
  vertical-align: middle;
  transition: background-color 0.4s ease-in;
}
.estado-online {
  background-color: var(--color-exito);
  box-shadow: 0 0 0 2px rgba(16, 185, 129, 0.25);
}
.estado-offline {
  background-color: #94a3b8;
}
@keyframes fadeInEstado {
  from { opacity: 0.25; }
  to   { opacity: 1; }
}
.estado-cambio {
  animation: fadeInEstado 0.4s ease-in;
}
.estado-switch {
  cursor: pointer;
  padding: 2px 8px;
  border-radius: 8px;
  transition: box-shadow 0.2s ease;
}
.estado-switch:hover {
  box-shadow: 0 0 0 0.15rem rgba(255, 255, 255, 0.25);
}
.estado-switch label {
  cursor: pointer;
}

/* --- Indicador "Actualizando…" (pulso) --- */
.pulso-punto {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background-color: var(--color-exito);
  margin-right: 4px;
  vertical-align: middle;
  animation: pulso 1s ease-in-out infinite;
}
@keyframes pulso {
  0%, 100% { opacity: 1; }
  50%      { opacity: 0.25; }
}

/* --- Resalte de fila/card recién cambiada --- */
@keyframes resaltarFila {
  from { background-color: #fef3c7; }
  to   { background-color: transparent; }
}
.fila-nueva {
  animation: resaltarFila 1.5s ease-out;
}

/* --- Lista de tickets --- */
.ticket-mensaje {
  max-width: 320px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.fila-ticket {
  cursor: pointer;
}
.ticket-card {
  cursor: pointer;
  transition: box-shadow 0.15s ease;
}
.ticket-card:hover {
  box-shadow: var(--shadow-md);
}

/* --- Asesores inactivos (opacidad 50%) --- */
.fila-inactiva {
  opacity: 0.5;
}

/* =====================================================================
   CHAT del detalle del ticket
   ===================================================================== */
.chat-container {
  height: 60vh;
  overflow-y: auto;
  scroll-behavior: smooth;
  background-color: #f0f2f5;
  border-radius: var(--radius);
  padding: 1rem;
}
.chat-fila {
  display: flex;
  align-items: flex-end;
  gap: 0.5rem;
  margin-bottom: 0.6rem;
}
.chat-izquierda {
  justify-content: flex-start;
}
.chat-derecha {
  justify-content: flex-end;
  flex-direction: row-reverse;
}
.chat-avatar {
  width: 32px;
  height: 32px;
  flex-shrink: 0;
  border-radius: 50%;
  background-color: var(--color-primario);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.8rem;
  font-weight: 600;
}
.burbuja {
  max-width: 75%;
  padding: 0.5rem 0.75rem;
  border-radius: 0.75rem;
  box-shadow: 0 1px 1px rgba(0, 0, 0, 0.08);
}
/* Colores por autor (Kahoba) */
.burbuja-cliente {
  background-color: #f1f5f9;
  color: var(--color-texto);
}
.burbuja-ia {
  background-color: #cffafe;
  color: #155e75;
}
.burbuja-asesor {
  background-color: var(--color-primario);
  color: white;
}
.burbuja-asesor .burbuja-hora {
  color: rgba(255, 255, 255, 0.75);
}
.burbuja-autor {
  font-size: 0.72rem;
  margin-bottom: 0.15rem;
}
.burbuja-texto {
  white-space: pre-wrap;
  word-break: break-word;
}
.burbuja-hora {
  font-size: 0.68rem;
  color: var(--color-texto-suave);
  margin-top: 0.15rem;
  text-align: right;
}
.msg-fade {
  animation: fadeInEstado 0.4s ease-in;
}
.enviando {
  opacity: 0.6;
}

/* Etapa 13.C.1 — panel de cerrados permanente: pegado en desktop, apilado en móvil. */
@media (min-width: 992px) {
  .panel-cerrados-card {
    position: sticky;
    top: 90px;
  }
}